# Support ## Discord Join the Timeflow Discord Server to get support, provide feedback, and connect with other users. Use the invite link below: {% embed url="" %} ## Forum Discussion For general discussion and inquiries, please visit the Unity Forum: {% embed url="" %} ## Contacting Support For direct assistance, please send an email to [*support* at *axongenesis.com*](mailto:support@axongenesis.com) including the following. 1. Subject: Timeflow Support *- Description* 2. Your name 3. Unity Asset Store invoice number or order ID 4. Please briefly describe the problem or question 5. Additional details or steps to reproduce 6. Which version of Unity are you using? 7. Platform or device information (if applicable) 8. Provide download link for any screenshots, Unity packages, or files (if applicable) Inquiries are typically responded to within one day during business hours Eastern Time USA. {% hint style="info" %} *Using this website and requesting support is governed by the* [*Terms & Privacy Policy*](https://axongenesis.gitbook.io/timeflow/reference/terms-and-privacy)*.* {% endhint %} {% hint style="success" %} ## Timeflow Reviews Please consider writing a review in the Unity Asset Store. Your feedback matters and supports the continued development of the product! {% endhint %} --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://axongenesis.gitbook.io/timeflow/reference/support.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.